Log and firewood delivery information
- There is a minimum order value of £89.
- Delivery is free on all orders to mainland U.K.
How is our firewood delivered?
- All large orders are delivered via lorry on a pallet in nets or bulk bags. The
pallet is removed from the lorry using a manual pallet lifter and placed at a suitable
point on your property, this may be the nearest point to your property on the pavement.
Please let us know in advance if access to your property is difficult.
- We need a firm level surface on which to unload, gravel or chippings are unsuitable.
If you have any questions about access or delivery, please give us a call on 0845 5203333.
Delivery Terms
- Unless otherwise stated, you will receive your order within 7 working days from
the date of order. If this is not going to be possible, we will contact and advise
you of the options available.
- We deliver to UK mainland properties, if we cannot deliver to your property for
whatever reason you will be notified and given a full refund. Typically, we deliver
to mainland England, Wales and Scotland.
- Prices shown include VAT and delivery and are in British Pounds Sterling (GBP).
All payments are to be made in advance of delivery / service by debit or credit
cards.
- Deliveries are all day weekdays (usually between 9am and 5pm) and Saturday delivery
before noon may be requested, though cannot be guaranteed and will be subject to
an additional charge.
- Delivery of items including dumpy bags will be made to a suitable point on your
property. This may be the nearest point to your property on the pavement.
- A charge may be made for re-delivery if you fail to notify us at time of order,
of any access restrictions or issues that may prevent us delivering to your property.
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