Terms & Conditions

• Unless otherwise stated, your order is despatched the following working day from date of order and will then be delivered 5 - 7 working days from date of order. If this is not possible we contact you to discuss the options.We deliver to UK mainland properties. Typically, we deliver to mainland England, Wales and Scotland. Deliveries to Scotland will incur a small surcharge and may take longer for delivery.
• Prices shown include VAT and delivery and are in British Pounds Sterling (GBP). All payments are to be made in advance of delivery / service by debit or credit cards. 
• Deliveries are all day weekdays (usually between 9am and 5pm) and Saturday delivery before noon may be requested, though cannot be guaranteed and will be subject to an additional charge.
• Delivery of items including dumpy bags will be made to a suitable point on your property. This may be the nearest point to your property on the pavement.
• All large orders are delivered via lorry on a pallet in nets or bulk bags. The pallet is removed from the lorry using a manual pallet lifter and placed at a suitable point on your property, this may be the nearest point to your property on the pavement. Please let us know in advance if access to your property is difficult as we need a firm level surface on which to unload, gravel or chippings are unsuitable.
• The delivering lorry can be up to eighteen tonnes, if this is unsuitable than a seven and a half tonne lorry can be provided, but this will need to be booked in with the haulage company
• All products are subject to availability.
• If delivery is refused then a charge for returning the goods will be made to the customer.
• A charge may be made for re-delivery if you fail to notify us at time of order, of any access restrictions or issues that may prevent us delivering to your property.